Customer Testimonials
Jennifer was knowledgeable, professional, pleasant. No pressure. It was one of the best experiences I have ever had purchasing a vehicle. Highly recommended!!
Jennifer was knowledgeable, professional, pleasant. No pressure. It was one of the best experiences I have ever had purchasing a vehicle. Highly recommended!!
The service and parts departments are great with experienced employees that get the job done.
I have purchased a good number of vehicles both new and used over the years and this was a very good experience.
Did not get a text telling me my vehicle was done. I had to ask . How long had it been done. They had it for three hours for recalls.
Tried buying a truck from out of state- salesman stopped replying to my texts and emails fully last month. I figured the truck sold. A month passed and truck went down almost 10k in price, reached out again ready to buy and they still never replied. Truck finally sold to someone else cause its gone on the website. Sales guy was super friendly and they offered a super fair value on trade but they simply just stopped being responsive to my texts and emails.
Got an appointment with the dealership right away, fixed the next day. They did a full inspection, all is well. Thanks
Jenn was excellent to work with. I went in not having a specific Ram in mind, and she took the time in showing me multiple options and what each trim level offered. There was no pressure, it was my best experience yet at any dealership regarding sales or service. Everyone I worked with or talked with was nice and helpful. They have a great team!
Friendly staff. We worked with Jen who extremely helpful and the whole experience was really easy.
Jen is amazing! Love working with her to purchase new vehicles. Stress free experience.
We always have the best service with Jenn. She never leads us astray. We feel comfortable with her as we feel she is very knowledgeable about her products.
My husband and I have always been satisfied with Josh. Josh, in our opinion, is very trustworthy. We do recommend him to others.
Joe was a great guy to work with!!! Enjoyed the whole transaction!
This dealership is always busy. When I talk to others they are there because they are pleased with the service. Whether they have a Chrysler, Jeep or not. That says a lot.
Sale was fairly painless. Had to wait too long for the detailer to get finished.
Incredibly Easy & Enjoyable New RAM truck-buying experience! Jen is Super Savvy, Fun, and Tenacious with hew thorough follow-up and knowledge of the Dodge ?RAM Fleet! She knows her vehicles first-hand as she owns and drives both RAM Truck and Jeep. She put us at ease immediately as what she says is gospel on Dodge brand. Having been a Ford guy, my last 4 vehicles, I didn't know whether I'd change brands or not. The choice to go a new RAM 1500 truck was hands-down due to my confidence in Jen, (our Sales Pro) and the great things we've ... Read More DealerRater - Sep 8, 2026
My experience was exceptional with absolutely no waiting for answers with trade and financing. My sales representative Russell Neidermyer was extremely confident with his position which showed a level of knowledge beyond others in his field. James and I are grateful for your service Thank you!! Patrick
Great service. I got in at my designated time. I was kept up to date on what was being checked on my car. My oil change was completed very quickly.
Connected with Joe and indicated my interest in a Subaru. When I got to dealership the car was ready for me to look at and take for a drive. The process to purchase was simple and stress free. No pressure to purchase other packages just politely explained. I will definitely go back when I am ready to make another purchase.
JENN KUNKEL kept in touch with me from availability for 2 weeks until purchase. She was easy to work with and talk to. From point of purchase to financing it couldn't have been easier.
My experience was seamless for an early morning appointment. Friendly, thorough and free due to my package. Sweet!
Adam the service manager was cordial and easy to connect with. I'm happy with the way everything turned out. 😊
Adam was fantastic in taking care of my concerns. The call center failed to put in the pertinent information, Adam made sure everything was addressed.
They sold me a car that smells like an ashtray. I’m not sure how they didn’t notice or use the machine to take the smell out before selling.
Great service. Everything was on time and well communicated. I will definitely recommend this dealership for service.
They were extremely helpful with the whole process and made everything easy and hassle free.
Jenn and the Luther Dodge/Jeep/Ram team in Hudson were fantastic to work with. Transparent, efficient, and prepared = a seamless experience!
Bought a beautiful 2024 Durango rt premium in destroyer grey from them. Thanks to Joe and Bridget for the very smooth transaction.i would highly recommend this dealership and hopefully will be making future purchases from them.
Friendly and knowledgeable Sales process. No pressure. Great job finding the car. I wanted it at a different location. Best financing process I’ve ever seen. Almost completely paperless. Very happy with the service and staff at Luther Hudson. Josh and Kenny, we’re both very helpful.
My service is good at this store, but it seems to be a little expensive to do oil changes and little stuff on your vehicles.
I’m glad they took the time and video to show how my Jeep looked and all the work they did.
Great experience Josh was easy to deal with finance dept was fast overall experience excellent
Great customer service. Work completed in a timely manner. Quality workmanship. Thorough inspection of my vehicle.
I've used this dealership for years. Bought my jeep there. Always good service. Ryan was very helpful.
Great service nice staff good customer care good was job on my truck good price
Josh and Ken were outstanding to work with! They worked hard to find us the cars we were looking for! Fair, Friendly and Professional, highly recommend, this Team at Hudson Chrysler!
Amazing experience with our recent truck purchase! Jenn and Joe (Sales) were phenomenal - knowledgeable and understanding! Bridget (finance) went above and beyond for us and overall we couldn’t recommend this dealership enough! They stayed late to get us into this truck yet that day - that’s amazing customer service!!
Russell and Bridget at Hudson Chrysler in Hudson,WI did an amazing job working with my family helping us figure out our son's first car! We went to a few different dealerships, but Russell's professionalism and Bridgets fun sense of humor was the perfect fit. Thank you both!
Josh did a great job managing the sales process from initial visit, to test drive to closing.
I came into Hudson Chrysler and they were able to give me answers. Great experience overall! I worked with Ryan On my repairs and he was helpful and knowledgeable about what I needed repaired. Very nice guy, I would recommend Hudson Chystler to all my Mopar buddies!
Amazing. Peoples. Very. Friendly. Ecosystem
Good service, accomodating, friendly. We have always had satisfacotory service at Luther Hudson. Thank you
I had a very good experience, buying my new Jeep from them very kind and courteous
I got exactly what I wanted at less than I expected from the nicest auto sales staff that I have ever dealt with before. This is now my go to auto place.
We could not have had an easier time purchasing our vehicle. Josh was helpful and easy going, with no pressure. We usually dread the "business office" visit, but Bridgette was gave no lengthy sales pitches and dug into our lengthy questions without hesitation.
Joe and Bridget are amazing! They took my budget amount and what I was looking for and did the research for me to find the best suitable vehicle that worked for my wants and needs.
I spent a lot of time researching my next vehicle and wasn't sure what I wanted to buy. I wasn't convinced my next purchase would be a Jeep Cherokee until I met Joshua at Hudson Jeep.
Joshua was, by far, the most professional sales consultant I worked with throughout my search. He took the time to listen to what I was looking for, presented several options that fit my needs, and never made me feel pressured or rushed into making a decision.
After I purchased my Jeep, Joshua thoroughly walked me through all of the vehicle's features ... Read More Google - Aug 7, 2026
Jenn found us the vehicle we were looking for. She made buying a new vehicle seamless and fun. The process from our initial inquiry to purchasing a new vehicle went better and faster than expected!
Great customer service!! The entire orocess is smooth.
Had a great experience! Kevin and Russell were very helpful making the purchase process for our Grand Cherokee easy.
The staff is great! I've purchased four vehicles from them and each time it's been painless.
We went there looking for a replacement for our beloved 2015 Ram which had just been destroyed by an uninsured unlicensed driver while we were on a trip. We figured that we would have to wait weeks to get our insurance company to settle the loan on that one. We found a 2020 that we loved. We were afraid it would sell before we could buy it. Somehow they handled it that day and we were able to bring it home that afternoon. We found a couple small issues and and they fixed them no questions asked. When we are looking for ... Read More DealerRater - Aug 7, 2026
Prompt professional service including courtesy ride to restaurant for lunch while waiting. Personal welcome from service manager.
Jenn was great to work with. She listened to what we were looking for, found us the vehicle we wanted and made everything seamless. The process was fast and exceptional. Great service all around.
Very professional and courteous. I love my new car. Josh did an excellent job taking care of me
Russell made buying a car such an easy and enjoyable experience! From the moment we walked in, he was friendly, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions, listened to what we were looking for, and helped us find the perfect vehicle.
His honesty, professionalism, and excellent customer service really stood out. He made the entire process smooth from start to finish, and we truly appreciated how transparent and patient he was throughout the purchase.
If you’re looking for a great salesperson who genuinely cares about his customers, I highly ... Read More Google - Aug 3, 2026
Jenn was super nice. Easy test drive. Zero pressure.
I pulled in wanting an express oil change, just like I have done at many other Mopar dealerships. I did not have an appointment, but have NEVER needed one in the past. Service advisor was rude and explained to me I needed an appointment for an oil change and asked if I wanted to make one. I declined and will not be back! Sad as I own 3 mopar vehicles and am looking for a good dealership to bring them to… 🙁
Has an express service lane but apparently doesn’t offer service without an appointment. If you go here just make sure you have an appointment. Poorly greeted, sat on the computer and waited for me to get out my vehicle and approach. Keep in mind I was one of at most 2 vehicles there. And there were no other customers present.
This dealership only cares about new customers. When it comes to service they never assist my family. They are disrespectful and their service is not incredible. I am disappointed in this dealership and will never buy from them again. Especially having 10 multiple poor experiences with the service department. Dont go there after buying a car ever. They mixed up my moms and mine account for the past 5 years. I am 100% sure they will never fix anything at that poor disgraceful dealership.
Nice people
After buying our 4th vehicle from Luther Dodge in Hudson and being told your family and a great customer our 2022 Ram big horn fuel pump and dli panel fried and left us stranded. Truck was towed and in the shop for over two weeks. Mind you we only had the truck for a month. Absolutely no help from no help from Hudson Luther. Left numerous messages and no help. Thank God for Bridget in finance.We have come to the conclusion that once they got your business and you walk out the door. They don't give a crap. Stay ... Read More Google - Jun 2, 2026
Brought my vehicle in for service over a week ago…… they still have it!!!! HORRIBLE COMMUNICATION from service dept. We have called almost every day wanting status and get nothing clear. We are not even sure that they have checked the issue we brought it in for!!!! They were to call us back today… crickets-nothing. Left message on service managers voicemail today. I’ll update review when vehicle is done and all lifetime warranty items complete.
For your diesel service I would strongly suggest Midwest diesel Hammond Correct diagnosis at a much lower cost. Plus he found 2 issues that were approved in my extended warranty endurance that Luther never evaluated I will never purchase or service from them
Horrible communication, bought a truck on Jan. 19th and still have no registration on April 14th. Everything has been like pulling teeth through the entire process.
Kevin is awesome! I recently bought a new truck from this dealership and it was amazing, I test drove it and bought it within the same day and it was a fast and easy process!
When I first got there to got my jeep everyone was so friendly and making it an easy ride!!
I would definitely do business here again. We had a little bit of an interesting situation pop up and Jenn went above and beyond to make sure we left feeling happy with our purchase. I can't say enough good things about the excellent customer service..Bridget was really helpful and pleasant to work with for financing. Thank you both so much for being so kind and helpful
Very Helpful and friendly sales associates!
Great experience.
Very helpful staff Jen was the best. I would highly recommend her. The service department is fantastic.
I made a service appointment, which I came in for on Friday, 11/07/2025. I required a new headlamp, repair of a turn signal malfunction, and replacement of a broken washer fluid tank. In advance I received a text that the "washer fluid reservoir" would cost $40.80. The text asked if I wanted to order it, and I responded yes. Attached is a screen shot I took of this text exchange. To my surprise, the actual cost was $408.80.
I was informed while waiting for the service that the headlamp would cost $413.89. Had I been informed in advance I would have bought ... Read More Google - Jan 22, 2026
Excellent service, friendly customer service.
Service and sales people are all wonderful. I can't say enough great things about them. My sales guy always says hello and remembers my name when he sees me waiting for my oil changes. Thanks for having a great team!
No follow up to a question that may have sold me a truck. To many people not doing there jobs. Was highly disappointed
Called them and asked if they could reprogram 2 key fobs I had from another truck, they told me they could and it would be $90 for the reprogramming. Drove 34 minutes there and dropped my truck off for 2 hours and got a call saying they couldn’t do it. Went to pick my truck up and they charged me $90 for doing absolutely nothing to it and claimed they told me about this hidden fee.
I found the perfect certified, used Subaru at this dealership. The experience was superb! I was greeted warmly by the front desk lady & had made an appointment to meet Bets who had the vehicle I was interested in out front of dealership & was ready to test drive. Bets was extremely knowledgeable & helpful, she answered any questions I had. I was above satisfied with the vehicle & all the details of this car thanks to her. So I bought it that day!! But I also want to say that I did a lot of searching vehicles before I ... Read More Google - Oct 1, 2025
I had a good experience initially with the people, and they even stayed open late just to help me drive away with the vehicle I wanted which was exceptional. The vehicle I bought ( 2017 Chevy LTZ) had only 62,000 on it when purchased. By the time I reached my first 10,000 miles on it about a month ago the transmission, torque converter, and other misc stuff had to be repaired or entirely replaced. 7k of repairs on top of the vehicle I had purchased 5 months previously was a gut punch. Especially being the first used vehicle I have purchased. Now I’m not ... Read More Google - Sep 23, 2025
Purchased a new Dodge Durango from this dealership and the staff was very helpful and responsive during the purchasing process but ever since the purchase they have not been helpful at all and ignore my messages. I don't think I'll be able to buy from this dealership again due to the poor customer service. Update: I received a call today from Tim who apologized and is in the process of hopefully helping me out.
The service department here is not great. I’ve had a couple issues with a Jeep I bought at a “sister dealership” (Luther Burnsville Hyundai). That dealership sent my Jeep here for the “warranty work” for an overheating problem (head gasket) under the extended warranty I purchased (it took 10 weeks to get work done but that is another story). I also asked that the headlight alignment be checked. Shortly after getting the vehicle back, I noticed a/c underperforming. I took the vehicle to my regular mechanic to diagnose the issue to see if it would be an expensive repair, ... Read More Google - Aug 22, 2025
3 stars for sale department- 4 stars for service department. I purchased a certified used Jeep Cherokee 2 weeks ago. I went there specifically to purchase a certified use vehicle and after the paper work was ran I was told by our sales guy it was not certified and I pulled up the listing and showed them it stated it was a certified used vehicle listed on their website which was why I went there. They did honor this after showing them.. but after driving home and two more trips it was evident that the breaks were shaking and needed repair. I contacted ... Read More Google - Aug 13, 2025
I brought in my car to Hudson Chrysler to get some mechanical issues fixed which was a reoccurring engine light and a knocking noise in the front end of my car. Tracy asked me multiple clarifying questions, and I articulated the sound I was hearing as best as I could. I paid for the diagnostic fee, and the service tech during this review, tested for an EVAP leak, which was detected but passed. No further action required as noted by the tech. Ironically, this same issue was diagnosed the time prior to this service appointment, and the leak did not ... Read More Google - Aug 8, 2025
I recently purchased a vehicle from this dealership and the experience went well. Special shout out to salesman Kevin Johnson, he was very professional and a pleasure to work with.
This is a review for the experience I had when buying a used car here. You may have different experience for buying a new car:
Buying process review:
Recently purchased a used Chrysler Pacifica Hybrid from the dealer, I was working with Stephen and he was great. He was very knowledgeable about the van and was showing all the features that the van had, as a first time van buyer it was a huge help. Our price negotiation took a few days as I stopped by for a test drive over the weekend, but we did came to a price ... Read More Google - Aug 4, 2025
I had one of the worst experiences at the Hudson Jeep dealership. I had my car diagnosed because it was overheating. They told me it was the radiator control module ($1000 part). I had called to ask them if they were sure, because it didn’t seem to align with how my car was running. I went ahead and scheduled the replacement appointment for 10am, they said it would take an 1.5 hours. I called to see if it was done at 12:30pm, no response. So, I went to the dealership. My car hadn’t even been moved. They said it was ... Read More Google - Jun 18, 2025
I bought a used vehicle through them after doing a lot of research and test drives interacting with multiple dealers. My experience at this dealership was great. Kevin was friendly, and not pushy at all. The list price of the vehicle was already pretty fair compared to KBB and Edmunds values of the same vehicle. He was willing to negotiate with me on price without hesitation. We had met, test drove, talked numbers and made a deal in approximately 40 minutes or less. The actual purchase process was pretty quick too. This dealership made the car buying process easy and efficient ... Read More Google - May 23, 2025
Wish I could give zero stars , they don’t even deserve a 1 star .
Horrible service department! My jeep has been there for almost 4 days even though I had an “appointment “ yesterday at 9am . Dropped my jeep off Monday and it’s Wednesday PM . My jeep hasn’t been touched till this morning and the only reason they did anything was because my fiancé had to show up there and say something ! No one will say anything about what’s going on with my jeep other than they need to do more diagnostics. Will never recommend or go to this place ... Read More Google - Apr 9, 2025
Lizzy was super helpful and willing to get quite a few cars ready for me to test drive as I looked for the right fit. Super sweet and no pressure sales from her!
