I had a great experience with Hudson Chrysler. Their customer service is top notch. The service personnel are knowledgeable and professional. I’ll be back.
MacKenzie is so patient and goes above and beyond to make sure the customer is happy!!! She is the reason we will be returning to this dealership for any future service!
Excellent team. Great customer service. Communication was good. I would recommend more text message updates to help the employees not have to make calls. Our car was complex and they took time to diagnose and find resolution to meet all our needs.
Everyone is afraid to bring their car into a dealership. Comes down to the cost and are the employees honest. We’ve had our vehicle repaired at this dealership twice and they have proven to us they’re honest and trust worthy. Thank you for your integrity!
The sales person was very good. Friendly and very helpful. The fiance person was also Friendly and very knowledgeable. I would recommend this dealership to friends.
Oil change & tire rotation was completed in 1 hour, I was told it would be 90 minutes. I LOVE hopping in my newly washed Jeep!
Service was very good they did everything I asked in a timely fashion it was all very well done I was treated very good thank you
Friendly, cordial, knowledgeable, and courteous! I did not have an appointment, but was told to stop by for installation of a roof rack cross bar. Todd Hady said it was not a problem. Work was completed in under 30 minutes. THANK YOU!
Great service, good communication! First time I have brought a vehicle in for repair.... did bring vehicle in once for a recall in the past. Chrysler Sebring brought in this time..., just wanted the vehicle fixed correctly with oem parts. Wrong part was ordered so ended up staying an extra day. Not a huge deal as I know how that can easily happen.
Have been getting my Ram serviced at this location for 4 years. Great communication, quick service turnarounds and always a focus on quality. Best Ram service team in the area.
Good truck, good price, friendly staff and clean environment. Great trade in price. Could have thrown in a tank of fuel though, sold truck at 1/8th tank
Always a positive experience at the Hudson dealership. Steve was great to work with through the whole process. Due to a chip shortage we couldn’t pick a néw truck off the lot. Steve walked us through the ordering process. Piece of cake. The waiting was the hardest part. Highly recommend *****
The service advisor was courteous and knowledgeable. My Jeep had a premium oil change, tires rotated and a multipoint check completed. The service was done before promised and before my coffee cooled down. Nicely done!
The service was excellent! You can tell they really care about finding the what works best for their customers and that they care about their customers!
Hanna knows her job well and was very helpful with our purchase. She went over and above to make sure we were happy with the car we bought. She also set up all of our electronics to the car and was detailed on showing us how to use all features.
Nice staff, speedy turn over time. Performed maintenance check up for me and rotated my tires. Nice to know I'm being taken care of.
Very friendly employees and great service!!! My new go to dealership 🙂 Service writer was very thorough and explained everything up front. Great job by all!
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Able to schedule appointment quickly and service reps are very nice. I like they have a tracking system fir any repairs in our vehicles serviced at their location.
Betsy was absolutely amazing! The whole staff made us feel welcomed and I couldn’t be any happier with my purchase! Bridget in finance made my experience smooth and easy as well!
I worked with Betsy and she was amazing to work with. From start to finish is was great, The best car buying experience I have ever had!!
Hannah was amazing and a asset to your dealership! We end up buying a Jeep we didn’t plan too. She went over and above and set up our Jeep with our phones and explained in detail how everything works....it was late in the day by the time we got done and she was obviously late leaving! We just appreciated all her help and made sure we had options and happy with our purchase.
Madysen was very helpful and informative. She made buying a new truck a great experience. And jake was helpful with financial aid. Everyone was friendly
It was a great experience and I want to thank Joe Ard for being very helpful and honest while making it all happen very smoothly …. Go Check Them Out Today For All Your Vehicle Needs !!!
Went to another dealership before yours, they had no new inventory 2 door Wranglers. Went to Hudson and you had 2 new jeeps just what I was looking for.
Always a good experience when I bring my autos for service. Truly happy with the service. You guys are great! See you next time when my car or truck needs service.
Today's visit was very pleasant and I was attended to very promptly and courteously. This is much better than the last time I came for an oil change! Thank you.
Fantastic buying experience! Steve was knowledgeable, personable, and kept me informed through every step of the purchasing process. Jake in finance was fantastic and kept me informed throughout the paperwork process as well.
Great service! Quick, punctual, polite. Tracy is very efficient and personable. The service department is quick and efficient. Everyone is always very knowledgeable and polite.
The team was fantastic to work with and kept us in the loop with our order. Super pleased with how everything went and would recommend them to friends
Great People. Jesse is good guy, knows the Jeep product inside and out. They got me in and out within 30 minutes. They had everything ready to go!
Great people to work with. Knowledgeable and eager to serve. No one is treated as less important than the next. Buying experience is quick and easy. This is 4th time.
Everything was great except I thought with an appointment first thing in the morning at 7:30 an oil change would take less than 90 minutes.
It was a fun experience for a first time buyer and young one everyone was nice and they let you test drive the car to make sure it’s the right car thank you so much
The service workers were very professional and friendly. They worked hard to ensure my needs for service were all met. Very easy and pleasant to work with. Highest recommendation.
Very professional respectful knowledgeable and friendly They were the quick in the quick lane service I will recommend friends and family to your service de
These guys are great 👍 Great attention to detail, fair pricing and communication. More words more words more words more words more words more words more words
Good people to deal with, no hassle or "car dealer" rhetoric. All are knowledgeable and ready to serve. Financing was quick, easy and well prepared.
As always, the team at HCDJR made it easy to get things done. They were able to get my car in the same day and get everything checked out and ready to go in a timely fashion. Great group to work with!
personnel friendly and energetic.......want to accomplish task at hand....... i worked with Tom H..... service tech, dont recall name... You dont have his name below
Joe Ard was very helpful in locating the vehicle that I was interested in purchasing and kept me updated on the status of the delivery. Extremely professional and knowledgeable.
Fast friendly service and were ready for me when I got there. Got the work done quickly and for the price I was quoted. Plus a car wash!
I felt like I had a very good experience with everyone I worked with at Hudson Chrysler. They are able to answer any questions I had when it came to the truck I purchased. The environment was very stress free as I didn't feel pressured to do anything I wasn't ready to do.
Took my Ram truck for some routine maintenance and an A/C diagnostic. They were very quick in getting my truck in and having the maintenance completed the and A/C issue figured out. Was told they would probably have to keep it over night as they could get the part next day (no worries i had a rental). They ended up getting the part from another dealership and had my Ram back to me that evening. text service is fantastic. Fast, courteous and Mackenzie was great with everything.
I had a very good experience with Hudson Chrysler. Everyone was easy to work with and I love my new vehicle!! Thank you very much!!
Great job! Service was great. In/out within a reasonable time and Tracy was wonderful. We just moved to the area and look forward to using Hudson CDJR for all of our service needs.
The service team is very easy to deal with. The waiting area is clean and makes it very easy to wait onsite for the work to be completed.
The service team is always friendly and courteous. I appreciate having beverages a d popcorn available while we wait as it make the time go faster.
I was very impressed with the little things about this dealership but most of all with the customer service. Everyone I spoke with in all departments was very helpful and went out of their way to make it a great experience.
Excellent service! Fast. Clean. Reliable. The best part was the friendly and welcoming atmosphere of staff before, during, and after my service appointment. Thank you!
Hannah was amazing we originaly went in to have a recall done on my Fiancees Jeep and we decided to look around and after looking for a little while we found one she wanted to test drive and we were looking for someone and Hannah asked if we had been helped yet and she proceeded to help us we eneded up buyimg the Durango she test drove and her daughter was with and she looked at a car also again Hannah helped her also and she ended up buying a vehicle also So then it was my turn i ended ...
Josh was absolutely fantastic! Great and friendly service! Great car and great price! Would definitely recommend this dealership to anyone. Thanks so much for all of the help!
Prompt, helpful and professional. Always an excellent experience. Tracy and the team are always very knowledgeable and friendly. I will always come back for service here.
Josh was an excellent help! Verified that the car was physically in the lot and guided us through the entire process like a pro! Great work!
Very helpful and kind staff. They always make the visit very smooth effortless. The online appointment app is great and user friendly. My truck had a recall on it and service explained to me what next steps would be and items I need to watch from the inspection. Great visit!
Most of the process went well, except they didn't have the floor mats like they said they would and they didn't do a very good job detailing the vehicle before we picked it up.
Hannah was verry friendly and helpfull and knowable she help my Fiance her daughter and my self find vehicles that fit out needs i will definitely recomend her and the dealership to my friends and family Hannah has gone above and beyond to help us and Bridget in finance was excelent also
Excellent customer service. Hannah was very attentive and listened to what I was looking for. Bridget and Jake worked very hard to get my the best rate out there.
Everyone was so nice and helpful, especially Betsy. I absolutely love my new car and would definitely come back to Hudson Chrysler in the future.
Great service from Tracy, fast and processed me through rapidly. Made sure we had a ride back and contact through email and text kept me informed.
I purchased a very clean 2017 impala for a great price. The staff was very helpful and I was in and out in an hour.
Excellent as normal. Have been buying cars here since 2013. Service is always top notch. Bill, Tracey and MacKenzie are always friendly and pleasant to work with. Thank you
I can’t imagine getting better service anywhere. Great job, on time. I’ll be back. Scheduling was easy and convenient. Appreciate the free car wash.
Excellent customer service, They helped me get into a new car fast and efficiently. The staff were all friendly and I would definitely recommend them and use their services again.
I needed an emergency tire fix and you got me in. I’m so grateful for your professional service and your kindness. Love my Jeep Cherokee and glad I purchased it at Hudson Chrysler Dodge Jeep Ram.
Maddy was helpful and friendly! She answered my questions without and did not pressure me! I will be back in the future because of her!
Every time we have brought our three Chrysler vehicles for service the staff we interact with are all friendly and helpful. We might save some money finding a local private shop but we find the confidence we have in this dealership worth any difference (if any) in price for service. They never try to sell us on unnecessary work. 🙂
Hannah was very informative and personable. She was great at giving important detailed information that made our buying process an easy decision. She is a gal that really knows her trucks!!!
Great service! High quality wheel and tire change. Very professional, knowledgeable service reps and technicians. Thanks for all you do. All work was completed on time and in full.
Always great service! Brought my Jeep in for an oil change and tire rotation. Greeted immediately and service was prompt. Love driving home in a clean car🤗
Jason was amazing to work with and provided timely updates on the work being done. The vehicle was in for an oil change and a pesky coolant leak.
I worked with Hannah on a 2019 1500 Ram, she did an amazing job definitely in my corner the whole time! All the staff is wonderful! Thank you!
Always a pleasure to work with Mackenzie! She always keeps me updated on what’s going on with my vehicles in a timely manner, and lets me know what exactly they need each time!
McKenzie in Service is the BEST. Always a good experience every time! Very thorough and helpful and knows her stuff... and Always with a SMILE!!
Top notch crew! Mackenzie is so great to work with. I drive 45 minutes out of my way to get my keep serviced here. K
Scheduled a maintenance service (oil change) and had additional work that was identified. Service has been always great and have used it for all my vehicles.
Service Team was great to work with. They were VERY accommodating and willing to address my new used vehicle purchase. Mackenzie was the best greeter upon calling the service dept-very friendly and eager to help.
Nice people to work with on the purchase of my new car. Good quality car for the amount and great rebates included in the purchase price. Thanks so much to the team for their assistance.
Mackenzie did a great job of greeting me, knowing what I needed done, and informing me when it was done. I will be back. Thanks
The experience with Tracy was poor. She missed a lot of items that could have been put on my extended coverage and misidentified work to be done. Mackenzie was SUPER! She found lots of items needing attention and took care of them - mostly on my extended coverage.
Betsy and Ken both were excellent; The best I have ever experienced. The deal was better than what I was hoping for! Ihave purchased many vehicles in my life and never had an experience like this.
MacKensie arranged for a quick service appointment to investigate a weird noise prior to our trip. She was (as always) personable, competent and a joy to work with.
Salesman was very good and will get my business again. This is the four vehicle from him so he is a asset to the dealership
What a great experience!!! It was my first time buying a car, and I couldn't have asked for better. I felt well taken care of, respected, and had a fun time! Thanks!
When I started the process of finding a different vehicle that was in our price range, it wasn't easy but betsy was truly helpful in getting me into the vehicle I wanted and was very professional and friendly about it. She truly made the experience comfortable instead of awkward like you some times encounter when buying a vehicle
Stopped in to look at a used Jeep, Elizabeth come out to greet us with a friendly approach and warm welcome. We test drove the used one then spotted the new one on show room floor, that was it we we’re sold n Elizabeth did everything that needed to be done to make it happen, even stayed late. The finance lady “Bridget” also went above and beyond to help get the deal done.😊we thank you all very much and we are loving the new Jeep!! Thank you Cheryl Kennedy
They did an excellent job I highly recommend them. It was a amazing experience buying a vehicle Here and I will be coming back next time thank you guys!!
Steve was a great salesperson! Very responsive to our questions and requests. Was able to locate a vehicle that was exactly what we requested. Steve followed through on everything. He was great to work with and gave us an awesome experience, overall!
Jesse and Kenny were very attentive, easy to work with and made me feel at ease with moving into my first jeep. I would definitely recommend them to family and friends.
Oil change went smoothly, the service staff were knowledgeable and friendly. The service questions I asked were answered quickly - I'll be back for more. Thanks
Never have a problem scheduling my appointments. It's fairly close to home. The staff is alway professional, friendly and helpful. The wait area is comfortable and keep clean.
Just came in for oil change. Service and people were great.. I am used to quick in/out at express lube so the amount of time required was painful🤷♀️
The staff is friendly and easy to work with in order to get the repairs completed without hassle. Tracy is a pleasure to work with, so friendly and helpful.
I enjoyed the service and how quick and easy they were to work with. My sales rep was very knowledgeable of the vehicle and all the features.
Very friendly/sincere sales staff. I felt no pressure and all my questions were thoroughly answered. Betsy, my sales person gave me 100% of her attention and was not dealing with other customers while working with me. Her kindness and effort was very much appreciated
This is the second vehicle we have purchased from this dealer. They have always been friendly and the service excellent; a great dealership to work with.
Exceptional service, everyone from the customer service rep to the shuttle drivers were extremely friendly. Job was completed in a very timely fashion and even came with a free car wash! (It’s the little things that go a long way)
Recently I bought a 2021 TRX from this dealer. They made the entire process very easy, gave me an extremely fair price, and were very efficient when it came to picking up the truck and filling out paperwork. The entire process took around only 20 minutes and I was on the road. I would definitely recommend Steve and this dealership.
This was my 3rd purchase in a row from Hudson Chrysler. Joe Ard, was the salesman the past two times. It was nice to work with a familiar and knowledgeable salesman. He promptly answered questions and had the vehicle ready for a test drive upon my arrival. The used car was thoroughly detailed at time of pick up. Purchasing process was a breeze. Bridget Cavalier, in finance office, was pleasant and had all the paperwork in order. No pressure to buy warranties, etc. Joe took time to educate me on the car's features, connect my phone, etc. In the ...
Betsy and staff were fast and efficient. This is the 3rd time we have leased a vehicle at Luther Chrysler and it gets easier each time we upgrade!
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