Customer Testimonials
Wow! I never thought I would say that I enjoyed an experience buying a car. They were efficient, fast, and helpful when making the deal. Bets helped us and she was amazing and personable. I didn't feel like I was being pushed into making a deal.
Wow! Talk about amazing customer service! Purchased a vehicle, from start to finish, everyone was so kind, considerate and efficient. Joe was great at helping us put our deal together, no pushy sales tactics ever! Friendly, caring and easy to talk and work with. When it came to financing, Bridget was outstanding! She is the absolute best of the best. Found options, gave very detailed explanations and was so positive and friendly, through the entire process. Never felt rushed or uncomfortable discussing finances. She was very, professional and made you feel very welcome. Ken took time to come and say ...
They did a fantastic job working with my insurance and made fixing my car smooth
Service was great but the only thing was I had the wrong end of my car fixed which was 100% MY fault. Lol. Im a goof. They did great fixing the back end of my car. Service advisors were the best. I will return to get the blasted front end fixed, but need to wait cause I don't have a extra $400 laying around.
I brought my jeep here in May for an oil change and to have them look at the sunroof that leaking whenever it rained. The service advisor Jessica was fantastic!! She kept me updated and was able to order a new seal for the sunroof. The communication was great throughout the whole process and they reached out as soon as the part came in. Since having the seal replaced in May, I have had no leaking when it rains (and we have had multiple big storms!) I am so pleased with the service I received and will definitely be going ...
Excellent location. Easy to do business with.
Brought in my Durango for an inherent issue with the stereo. I previously took it to two other dealers to repair the problem, but they just poked around with the issue, and returned it back to me not repaired. Michael Giordano absolutely assured me the problem would be solved, even if it needed more than one trip to Hudson Valley Dodge. Well four days later my vehicle was ready to be picked up, was detailed, and the stereo works perfect (finally)! Kudos to the folks there, you guys made my experience an excellent one!
Steve helped me out selling a used car and he was everything you want in a sales rep. He was honest, didn't pressure, negotiated, and very friendly. When they brought their offer they showed their work and explained how they came up with the figure and worked with me to come to something we could all live with. Highly recommend.
My wife and went to look at a Cherokee Jeep. We were met by Bets, a sales person. We really put her through the wringer challenged her on everything thing, purchase price lease options other than vehicle comparisons and more. She was a consummate professional. Without hesitation showed us all options. We ultimately purchased the original Cherokee we initially looked at. Great experience.
Recommend, easy to work with on trade, paper work and numbers , would buy again from this Luther dealer, I would like to appreciate Betsy in sales department, happy with my car !
Was traveling through the area & experienced a mechanical issue that required having both fuel filters changed. Assuming the dealership would be booked out, I called several smaller shops first but they were either too busy or couldn’t fit my bigger truck into their shop. Called Hudson CJDR, explained my dilemma & they told me to come right in! Not only did they squeeze me in with a minimal wait, but they even let me bring my big dog into the service waiting room where she got lots of love & attention! Staff was super friendly, professional & truly ...
Bets sold me a certified pre-owned, Chrysler Pacifica, and it was a pleasure working with her. There were a couple issues, and she helped me work though the Luther warranty coverage, and all issues were repaired to my complete satisfaction. I feel she went above and beyond in her work.
Great staff great company. I can't wait to buy my next car I'll be going to these guys. Best dealership in Hudson
The two managers Tim and Ken, Wonderful humans. This dealership doesn't get enough credit they do a good job and take care of people. service is great the service lounge is by far the nicest in the industry. That's a 5 star dealer all day
The good: clean dealership, nice waiting area, friendly staff. The not so good, but not bad: this is a one price dealership, no haggling on price. I bought a 2023 RAM 2500 Limited Longhorn. After I purchased the truck, I found 4 issues with the truck. I called the dealership and they fixed all four issues quickly and effectively. I felt I paid a fair price for the pickup . Would I buy from them again? Yes Would I buy from my salesman Joe And again? Yes
Hey everyone I have been going to this dealership for year and the service has been great. If you need anything deal with a person in service with a name that is a season “you know who you are your awesome if you read this”. I felt this time I had to post a review. I am also in the service industry dealing with marine on a daily basis and get asked quite often if there’s a discount for Cash and normally, yes, there is so in this instance, I asked being the bill was fairly hefty so my ...
No pressure. Very unders that autos are a major purchase. Stand behind their autos, used and new. This is first dealership I look at, and usually the last due to best deals.
Prices are a hit high, but Matt in the service department was very helpful.
No pressure sales, kept their word with an issue with a (new to us) used car that stopped running. Reimbursed us immediately for the (out of pocket paid) tow truck; Stellantis could not figure anything out over the phone (three different phone representatives). The dealership delivered and picked up a rental vehicle for us even though our new-to-us vehicle was getting fixed at a different (Jeep) dealership. This was my son's (18 years old) first experience purchasing a vehicle at a dealership, dealing with a sales person and Steve could not have done any better. We are from MN, a 50 ...
Wonderful service. Friendly smiles. Great communication.
Great customer service. Gabe was very friendly and helpful. Buying a vehicle is something that is not comfortable for me. As an older woman, he couldn't have been more patient answering the questions I had. As a new Jeep owner, I am very happy with the results!
The workers were very courteous and explained what they were doing. Very nice lounge for those of us who were waiting for information about our vehicle, Would not have any problem going back to this dealership for future needs!
They always do a very nice job in a timely manner for all of my routine service work. Very much appreciated!
They were helpful and worked with me on issues with the first repair. I was satisfied with the service.
Amazing customer service! We are very happy with the vehicle and the time and detail Whitney took to help us.
Very easy to deal with, and address all questions and concerns to the best of there knowledge
I've only had my vehicle for 7 months so I was disappointed when I saw a scuff on my door. I called the dealership and they told me to stop by. I was only there for about 10 minutes and they were able to buff the scuff out completely. They didn't charge me either. Very nice people and great service!
Whitney was a great salesperson and I met the GM Ken. Top notch people and made the experience easy. Thank you!
The one thing I liked was that I didn’t feel pressured to buy right away
Lizzy was great to work with, she was very knowledgeable about the Jeep, friendly and professional!
We came to this dealership as we were interested in purchasing a Grand Cherokee, and found a good assortment of these used & new available. Gabe approached us out in the lot while we were just doing walk-by as we had not yet entered the store, was very knowledgeable, very professional, and able to guide us to narrowing down our choices based on our needs. He was patient, did not pressure us, and was very attentive without being intrusive. Gabe is buoyant and simply a joy to work with, we liked and trusted him immediately! We ultimately did buy a ...
Finally found my forever car here!
Jess is always super She is thorough & thoughtful Always great to deal with when I bring my truck in
Very good You always do an excellent job for us. I like the fact that everything is checked out. Better to find out at the dealership, than find it on road.
Fast and friendly service for oil change and tire rotation during my visit with no issues.
Scheduled oil change online and was done within an hour. Service was fantastic! Everyone was friendly and would totally recommend their service department.
My appointment went very well, on time, and efficient. I am very happy. Thank you.
Great place to get your service done!!!!
We have been happy over the years with the service department. We have not purchased vehicles here.
I worked with Gabe in sales. He was really great. Gabe helped me so much by doing a thorough review before I made the trip from Duluth. I was very impressed by how professional and efficient Gabe and the whole team were. I met them by phone at 11 am and drove home with my new car that same afternoon. Super helpful. Thanks guys!
Great service! Steve stayed with me through my long journey to find the right vehicle for me. Can't say enough good things about him and the whole team.
Great service and easy to get drop off and pick up. The service manager Summer was awesome!!
My appointment for an oil change was a great experience. Everyone was friendly and professional.
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I have all my service work done here on my 2012 RAM 2500 that just turned 220,000 miles. Been great dealing with Kenzie in service. When it came time to order a new vehicle came here and it was great working with Betsy. Very thorough explanation of new vehicle and answering all our questions!
Bets is amazing! Thank you!
I had a great experience with the service people that work at the dealership. They also did a great job with the repairs that were done. I was not happy about how long I had to wait for a manifold to come in (3 Months), but I don't believe this was their fault. I also have concerns that having to wait that long could have potentially caused long term damage to other parts that will obviously not be covered as the warranty is expired. I do always have great customer service at this location.
This was the very best experience I have ever had when purchasing a vehicle!! I’ve purchased several and no other dealership compares!
Car was in to check rear camera, poor clarity on media screen. Service writer reported camera was replaced with new
This dealership is wonderful. This is our second purchase in 15 years and we get our vehicles service here regularly. The sales and service staff are all personable and professional. Our sales person Lizzy was friendly and very informative. She quickly found the type of vehicle we were looking for.
Steve and Bridget were very helpful and responsive. They were willing to throughly answer all of my questions and explain the difference in lease deals between them and other Jeep dealers. Also they were very friendly and personable through the process, making it enjoyable. Thank you!
The people at the dealership have been great to deal with. My salesperson Bets kept me in mind and found me the perfect vehicle. Everyone has been delightful!!
Excellent customer service. Dependable, friendly, and just plain goodness.
Steve Hartke has been fantastic to work with over the last few years. He and his team are super nice, professional, consistant, and really know their cars, and trucks. Thank you Hudson Chrysler!
Everyone is friendly and helpful. I would definitely recommend this dealership to others. I like the waiting area. It's very accommodating for those that still need to work while waiting for their vehicle.
Joe Ard was great to work with. Him and his assistant made everything easy and smooth. They explained everything about our car and loan information to us in great detail and made it easy for us to understand. We will definitely continue going through Luther Hudson Chrysler.
The staff is alway friendly and helpful. Thanks for taking such great care of our Pacifica.
Pleasant to work with, updates provided, washed my car! Water and snacks available, timely work
The staff is always very pleasant and willing to answer any questions I have, which makes getting my vehicle serviced easy.
It was a pleasant surprise when I received more than I was expecting for my trade in. Everyone there was very nice to work with and I will definitely return when I am ready for my next truck.
Very happy with the sales experience and follow up. They made the car buying experience a pleasure.
Respectful, patient, professional, pleasant, efficient, effective, thoughtful, thorough, knowledgeable of the Jeep, Ram and Chrysler product line, expedient.
Friendly staff, no pushy sales team and overall, a great experience! I Would definitely recommend this dealership to friends and family!
We showed up to buy a used van 45 minutes before they closed. They did not rush us and got us through the whole process in time for our kids bedtime. Joe and Bridget did a great job and we are happy with the customer service we received!
Service was quick and straight forward. Would go back again for other repairs on vehicles.
Service was fantastic and fast
Excellent Dealership!!! With true attention to detail. I would highly recommend.
Was quick. Staff was friendly and helpful. They even gave us a free car wash as we had just washed our vehicle before we came in for our appointment.
Excellent service, they found a way to free up my existing tie rods so I didn't need to buy new ones. They also found an additional $100 off coupon for my tire purchase.
The staff was very friendly and helpful. They made the process of purchasing our vehicle simple and quick. Only complaint is that the detailing of the vehicle was very minimal. I’d say all the did was run it through the car wash.
Whitney did a great job!
Purchase was easily handled, although license fees did not get recorded, I had to make another visit to store to sign and make another payment
Steve and Bridget are the best to work with.
I've purchased 2 used cars from Hudson. I'm looking for #3. They are friendly, honest, and speedy. They don't waste your time. They look for better financing. I don't trust any other dealership.
People at Hudson Chrysler take care you and your choice. They are good people and well experienced.
awsome place nice and friendly people good service nice and clean place everything was great
Very pleased with the whole process. There was no pressure and was an enjoyable experience!
Great job and helpful advice for the service I want to say thanks for your service
Hudson Chrysler Dodge Jeep Ram provided excellent customer service to us on the used Truck we purchased and fixing some issues on the truck that we found after we purchased it! They made it right! very pleased and will definitely be working with them again
Did a great job in helping us find the perfect van. All of the people we worked with were friendly and helpful
Very friendly, Whitney was great to work with! As far as buying a car it was a timely and an overall pleasant experience. Thanks to all of you
Everyone who works there is extremely friendly and helpful. They made me feel like I was important and my vehicle was the most important.
They were on top of the details and were willing to work with me to get the best deal for both of us.
Fast and friendly service as usual. Love the staff Hudson Chrysler Dodge Jeep Ram. A+ Service!
Love my Jeep. Loved the amazing service. The whole process was quick and painless. Thank you
Good experience! everyone was wonderful, great service and staff was very nice to work with.